About etech
About etech
Blog Article
Etech’s worldwide facilities – Onshore, Nearshore, and Offshore, hold the abilities to personalize the solution that finest healthy all of your current needs. With Etech’s international outreach, Etech is always accessible to help your clients and supply dependable Excellent experiences.
A group of devoted leaders from the Get in touch with Centre marketplace that are obsessed with building a outstanding difference for our
About us Etech provides following-era BPO answers. A global minority-owned small business, Etech has established and trademarked how to turn your information into strategic insights. Leveraging the power of synthetic plus human intelligence Etech enhances education and coaching to deal with critical behaviors producing enhanced consumer activities and shareholder value. Etech released in 2003 with only four hundred personnel and one Call center in Nacogdoches, Texas.
Etech is an omnichannel purchaser engagement alternatives supplier for a number of the environment’s top and many revered manufacturers. The working experience Etech has gained throughout an array of small business verticals allows us to continuously deliver Extraordinary, particular buyer activities.
Learn More existence At Etech Etech believes in Functioning tricky and enjoying challenging and strives to help make workers really feel empowered and confident in the job These are doing.
At QEval, we’re focused on aiding Speak to centers strengthen their effectiveness by apparent, actionable insights. Our performance analytics experiences give you a in depth breakdown of agent routines, consumer interactions, and operational bottlenecks, so you can also make knowledgeable choices that result read more in measurable improvements. With QEval, you don’t just get experiences—you obtain the equipment and recommendations to act on them.
Etech’s impressive technological innovation answers and expert leaders realize your small business requirements and understand the strategic insights your brand must push final results.
✅ unpredicted benefits over and above compliance Don't skip this chance to transform your contact Middle operations! timetable a meeting with our professionals:
Metrics like cope with time, CSAT scores, resolution rates, and actionable insights are key to success in 2024. Gone are the times of concentrating entirely on simply call volume. Now, it’s about digging into the caliber of Each individual interaction and driving precise benefits. wanting to take your contact Centre performance to the subsequent level? Enroll at QEval University and ???? pay attention to Shawndra’s total Perception here: #QEvalUniversity #PerformanceMetrics #CustomerExperience #AgentPerformance #CXLeadership
irrespective of whether it’s minimizing call moments, strengthening agent productiveness, or boosting the overall buyer knowledge, our answers are developed to push actual effects. wanting to see how QEval will make a variance as part of your functions? Get in touch with us now To find out more. Get in touch with Us: #QEvalPerformance #AgentOptimization #ContactCenterSuccess #OperationalEfficiency
The mix of care, have confidence in and Strength introduced into the enterprise is what would make the culture at Etech one of a kind. Our CEO regularly says, “If we take care of our persons, the figures will care for them selves.”
improving your Make contact with Heart’s functionality doesn’t ought to be difficult. With QEval University, you’ll acquire usage of important equipment and coaching that deliver exact, measurable improvements in agent effectiveness.
Meet Malisha, a shining star on our customer care group! From tackling jobs to taking pleasure in pleasurable staff activities, Malisha is aware how to help keep the equilibrium among perform and Enjoy. Her beneficial Mindset and crew spirit make her a Pleasure to operate with.
a bunch of devoted leaders within the Speak to Middle business who will be excited about earning a amazing distinction for our
Allow me to share just a few crucial capabilities of what we offer: ✅ comprehensive insights into agent effectiveness through thorough analytics
Report this page